After the Order

Regulars come back — if you give them a reason

Guests collect points automatically with every order: at the till, in the Online Shop, in the app and at the QR table. No card, no stamps, no paper booklet. Nobody has to think about it.

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No plastic card

All channels, one points balance

Guest data stays with you

The most expensive guest is the one you have to win over again every time

A guest who orders for the fourth time costs you nothing. A new guest costs money — through ads, through platforms, through discounts. A loyalty system changes this balance. It gives guests a reason to order from you again next time, instead of from the place next door.

Points are added automatically with every order

Works at the till, in the Online Shop, in the app and at the QR table

No plastic card, no stamps, no booklet in a drawer

You decide yourself how many points something is worth

Features

What you can set up — and what runs on its own.

Points by your rules

Points per euro spent or per order, with your own threshold for redeeming them. You can change the rules at any time in the backend.

Across all channels

The same points, whether the guest orders at the till in your restaurant, in the Online Shop, in the app or at the QR table.

Rewards you choose

A discount in percent, a fixed voucher amount or a free item from your menu — you decide what guests can redeem.

Guest profiles instead of guesswork

You see who orders, how often and what. That is the basis for offers that actually reach someone.

A reminder at the right time

Together with the app, a push message reminds guests of unused points before they forget them.

Numbers instead of gut feeling

Points given out and redeemed, return rate and revenue per regular — you can read it, not guess it.

The difference

Your regulars belong to you — not to the platform

Someone who orders through a delivery platform is the platform's guest. You get the order, but not the relationship. With your own loyalty system it is the other way round.

With many other systems

Payment is part of the package — whether you want it or not

You never find out who orders from you and how often

The platform controls discounts and promotions — and charges them to you

If a guest moves to the place next door, you only notice it in your revenue

Orders through your own channels

The relationship stays with you

You see who comes back — and you can react to it

You set the points, vouchers and promotions yourself

The guest collects points with you, not with a platform

Orders through your own channels stay at 0 % commission — including the guest data that comes with them.

How it works for the guest

Three steps. No explanation needed.

STEP 01

Order as usual

The guest orders at the till, in the Online Shop, in the app or at the table by QR code. They do not have to do anything extra.

STEP 02

Points are added automatically

The points are added when the order is completed — based on the amount spent or per order, exactly as you set it.

STEP 03

Redeem on the next visit

Once the guest reaches the threshold you set, they can redeem: as a discount, as a voucher or as a free item.

What you need

Usually nothing extra — the loyalty system runs on what you already have.

POS or one of your own order channels

Points are created when an order is completed. For that you need the till or one of your own channels — Online Shop, app or QR.

Required

Consent from your guests

To take part, the guest has to agree that their data is stored. We provide the text for this. You should have it checked yourself.

Required

iOS & Android App

Not required, but the easiest way for the guest: the points balance is always visible, and redeeming takes one tap.

Recommended

What does it cost?

See all prices →

Price & packages

The loyalty system is booked as a separate module and is billed per business.

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Loyalty

19,00 €

/month

Loyalty

19,00 €

/month

POS Portale Basis

POS / SOT

Delivery Basis

Delivery Profi

Delivery All In

POS Portale Basis

POS / SOT

Delivery Basis

Delivery Profi

Delivery All in

It is not part of the packages by default, but you can add it to your own custom package.

See all prices →

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Common questions

Questions about Loyalty

What almost always comes up first when we talk about this product.

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Do my guests need a card or an app?

A card, no. The points belong to the guest profile, not to a piece of plastic. The app is the most convenient way, because the guest can see their balance at any time — but it is not required.

How many points should I give out?

That is a question of maths, not of taste. The value of the reward should match the revenue that earns it. We go through this with your real numbers in the consultation, instead of giving you a standard rule.

Does this also work through Lieferando, Wolt and Uber Eats?

No. Orders through platforms run on their accounts and their guest data — we cannot add points there. The loyalty system works on your own channels: till, Online Shop, app and QR Ordering. That is also the point: it should bring guests from the platforms over to your own channels.

What about data protection?

Guests only take part with their explicit consent. They can withdraw it at any time and ask for their data to be deleted. We provide the technical basis for this. It does not replace a data protection check of your own texts — that belongs in the hands of your data protection officer or your lawyer.

Can I switch the loyalty system off again?

Yes. You can stop giving out new points and set a deadline up to which points already collected can still be redeemed. Leaving guests without any warning is rarely a good idea.

Can I see whether it pays off?

Yes. Points given out and redeemed, the return rate and the revenue per regular can all be read in the backend. With that you can decide whether the rules fit or need adjusting.

Common questions

Before you ask

Is the till legally compliant (TSE, GoBD)?

Yes — the Orderiom POS works with a certified TSE and is GoBD-compliant, including the export formats a tax audit asks for.

How long does setup take?

Usually a few days from the first call to going live — we do the setup for you.

Do I have to replace the till I already have?

No. You can start with the Orderiom POS, or simply add to the till you already have.

Do I pay commission on orders?

No — 0% commission to third parties, in every package, whatever the ordering channel.

What if I have several locations?

Multi-site management gives you one dashboard across every location — part of the chain package.

Can I start small and add to it later?

Yes — modules can be added one at a time, with no forced package change.

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POS System

Regulars come back — if you give them a reason

The most expensive guest is the one you have to win over again every time

Features

Your regulars belong to you — not to the platform

How it works for the guest

What you need

Price & packages

Questions about Loyalty

Do my guests need a card or an app?

How many points should I give out?

Does this also work through Lieferando, Wolt and Uber Eats?

What about data protection?

Can I switch the loyalty system off again?

Can I see whether it pays off?

Goes well with this

Before you ask

Is the till legally compliant (TSE, GoBD)?

How long does setup take?

Do I have to replace the till I already have?

Do I pay commission on orders?

What if I have several locations?

Can I start small and add to it later?

Request a free consultation

Thank you!

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